Privacy DirectionsTM for Hospitality (PDF) provides practical privacy training that is relevant to information and service employees in the hospitality industry. The training provides team members with the knowledge they need to make informed decisions and understand their responsibilities in protecting guest's personal information (PII). This knowledge will help minimize the risk of unintended privacy violations to the organization, increase the level of guest trust and help protect brand value.

Our curriculum includes the following role-based privacy courses for the hospitality industry:

The training is very practical, rather than theoretical, and focuses on increasing privacy awareness skills for realistic on-the-job situations. Privacy knowledge and responsibilities are presented as they relate to recognizable daily activities.

For more information about Privacy DirectionsTM for Hospitality, Contact Us.