Welcome to MediaPro

MediaPro is a learning services company that specializes in the areas of information security, data privacy, compliance, and custom online courseware. We deliver the high-quality learning experiences that grow knowledge, change behavior, and support cultural change.  Our clients can be found in most every industry and include Fortune 500 brands, SMB’s, and government entities. We’re passionate about our work in adult learning, and it shows in the quality of our courses, the delight of our clients, and in our many industry awards.

We have completed more than 1,000 learning projects with over 12,000,000 course completions.  We have delivered courses worldwide in 35+ different languages. Our expert team members work closely with our clients to design, develop, and deliver truly engaging courses and support tools that bring about desired knowledge, competencies, and behaviors.  We are able to help our clients achieve their business goals by aligning training content to the specific needs and objectives of our clients. This is validated by our numerous industry awards, high customer satisfaction scores, and large client retention rate (over 98%).

Specialized Products and Services

MediaPro revolutionized the security awareness, privacy awareness, and corporate compliance training market by redefining how courseware is purchased and delivered.  It used to be that getting the right training coverage for your unique needs was nearly impossible. You had to purchase multiple overlapping courses that wasted your employees’ time, or you had to invest your time and money to build a custom course that you’d need to update and maintain. Neither solution helped you quickly and cost-effectively deliver on your promise to increase human performance or change risky behaviors.

This all changed with the introduction of our Adaptive Architecture and content libraries.  Now you can assemble and customize learning content for a fraction of the traditional price.  Leveraging content topics from our Adaptive Security, Adaptive Privacy, and Adaptive Compliance libraries you can quickly assemble your perfect course from hundreds of learning objects, each 2 to 5 minutes in length. These are all built in accordance with research-based adult learning principles and the topics are continually updated to meet new regulatory standards and market demands.  “Mix and match” content to get just what you want and then change out topics and update content as needed — all for one fixed price. This is a completely new way to  purchase and deliver awareness and compliance training.

Custom Learning Excellence

A custom courseware solution may be the best alternative if you have unique training needs. In today’s competitive marketplace, training that works to achieve your business goals is vital to the success of your organization. And while there are very good off-the-shelf courses for many topics (we create some ourselves), there is always unique content or performance gaps that are better filled with a custom training solution.

MediaPro has the experience and proven track record to successfully complete most any learning project. We use a time-tested approach to custom courseware development that yields award-winning solutions and produces courses that are delivered on-time and on-budget. We are quality-focused and never lose sight of your business objectives (or budget). MediaPro can help you successfully plan, design, build, and deploy the right training and reinforcement solutions for the business and performance goals at hand.

Management Team

Steve Conrad
Steve Conrad
Managing Director

Steve is an original founder of MediaPro and he continues to bring his years of expertise to enhance client relationships. Steve works with companies at the strategic level to determine how organizations can effectively leverage learning programs to improve performance and lower costs. He has worked with MediaPro to produce hundreds of innovative and high-quality information security, privacy, and corporate compliance initiatives for a variety of industries.  Steve has a BA in Finance from Central Washington University and his past experience includes various management and leadership roles at Oracle, Comshare, and Electronic Data Systems (EDS).

Scott Urstad
Scott Urstad
Director of Operations

Scott has over 24 years in the learning industry designing, developing, and implementing highly-regarded and innovative learning solutions for Fortune 100 companies world-wide. As Director of Operations, Scott leads MediaPro’s professional services and custom development eLearning projects, providing expertise in process design & automation, coaching, project management, performance management, leadership development, team building, and employee engagement. Scott has a Masters in English and Second Language Linguistics from Washington State University.

Tom Pendergast, Ph.D.
Tom Pendergast, Ph.D.
Chief Strategist; Security, Privacy, and Compliance

Tom is the chief architect of MediaPro’s Adaptive Awareness Framework™ approach to plan, train, reinforce, and analyze workforce learning and awareness in the subjects of information security, privacy, and corporate compliance.  Tom has a Ph.D. in American Studies from Purdue University and is the author or editor of 26 books and reference collections. Tom has devoted his entire career to content and curriculum design, first in print, as the founder of Full Circle Editorial, then in learning solutions with MediaPro.

Thom Robbins
Thom Robbins
Director of Marketing

Thom leads MediaPro’s marketing team and has more than 25 years’ experience in developing and executing successful marketing strategies, building high-performing teams and creating customer-focused campaigns. Thom will help to enhance the MediaPro family of brands, and advance the company’s growth and leadership position in the market. Prior to joining MediaPro, Thom served in a variety of executive roles including Chief Evangelist of Kentico Software and Chief Product Marketer for Socrata. Thom also enjoyed success at Microsoft where he served as the Director of Audience Marketing and led the Microsoft .NET Framework product management team.


We are one of the top learning companies in the nation and employ talented professionals with a desire to deliver the best products and services in the industry.  If you have high standards for yourself and others, and enjoy working in a collaborative team environment, we encourage you to apply for one of the open positions.  Bring your amazing skills to an employer that values craftsmanship, camaraderie, and delivering world-class learning solutions.

See our job opportunities!