Behavior Change & Training Page 7

E-Learning Brings Big Returns in EMR Implementation

Implementing a new electronic medical records (EMR) system is a big task for any major healthcare provider, but the Director of Education, Communications, and Support at Swedish Medical Center was determined to make it work to her advantage. Her goal was to utilize e-Learning delivery to reduce training time costs, create a consistent experience, and … Continued

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Custom Training Case Study: EMRs, Training, and Culture Change

When GroupHealth Cooperative began their transition to a new electronic medical records (EMR) system, they knew it meant more than just a software installation–it meant changing the culture around how physicians, nurses, and other staff performed their jobs. GroupHealth is a consumer-governed, nonprofit health care system that coordinates care and coverage. The GroupHealth multi-partner healthcare system serve … Continued

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What’s My Motivation? Part I

What’s the difference between holding that door open for a stranger or checking their badge? Between using a complex password or reusing the same old password you’ve had for years? Ultimately, it’s motivation—the belief that your actions in support of a secure workplace matter and merit changes in behavior. Much is made of motivation in … Continued

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Video: Another Phishy Email

Our most popular video!  We’ve all received them in our inbox: those phishy e-mails that are almost credible enough to get you to click the link. Most are benign, but others are not so innocent. These phishing scams can download malware that tricks people into giving away sensitive company information … and can lead to … Continued

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